A short piece to highlight some of the complexities of the issues of process reform and that good old chestnut of access to justice. A consumer clearly feels that he did not get the service as a litigant in person (LiP) that he was expecting from his McKenzie friend, Mr Bright (http://www.lawgazette.co.uk/law/jailed-mckenzie-friend-facing-12000-claim/5058397.article)
One of the issues on the new PM’s agenda is, to put it briefly, how to put claims against the UK armed forces on a different footing so as to cut out speculative actions, thereby preventing time and resource being spent on such cases. Taking this sort of action was a clear commitment in the Conservative 2015 Manifesto: “We will ensure our Armed Forces overseas are not subject to persistent human rights claims that undermine their ability to do their job.”
If Paddy Power had been running a book on which of the ABS’s were more likely to succeed I would have put a fiver on SAGA. I think that it is commonly acknowledged that the consumer is not well served by legal services providers generally.